Technical

I can’t log in on the app
Your password is for both the LUTV website and Leeds United App.  If you are having trouble signing in to the app, please make sure you have updated to the...
Wed, 20 Jan, 2021 at 12:10 PM
I’m having issues with my video or audio feed. What can I do?
During the game, please report your technical issues to lutvsupport@streamamg.com who can investigate whether there is a problem with the broadcast. If ther...
Wed, 20 Jan, 2021 at 12:22 PM
My feed keeps buffering. What’s wrong?
The live video or audio commentary player will only be live during a match. If the game has kicked off and you are receiving this message, please contact vi...
Wed, 20 Jan, 2021 at 12:35 PM
What are the internet connection requirements?
You will require a WIFI or broadband internet connection (DSL/cable or higher) with a minimum download speed of at least 1.2mbps with latency not exceeding ...
Wed, 20 Jan, 2021 at 12:21 PM
What are the system requirements?
Your device needs to comply with the following minimum system requirements: Processor: 2.33GHz or faster x86-compatible processor, or Intel® Atom™ 1.6GHz or...
Wed, 20 Jan, 2021 at 12:21 PM
What devices does LUTV work on?
Live audio commentary can be accessed across desktop, tablet and mobile devices with up-to-date browsers. Live video streams are only available on the deskt...
Wed, 20 Jan, 2021 at 12:20 PM
Why can't I view the live stream on mobile?
  All live games can be viewed on desktop / laptop. On mobiles, tablets and game consoles cannot be accessed through the mobile browser or pre-installed br...
Wed, 20 Jan, 2021 at 12:37 PM